Question 1

What is Tring?

Accepted Answer

Tring is a website where you can book personalized video shout outs from your favorite celebrities for all occasions. Our mission is to create an authentic and momentous experience which you will cherish for the rest of your life.

Question 2

How does Tring Work?

Accepted Answer

It’s simple, select the celebrity, fill in the details, type your message and click on “Book Now”. You’re set! Now all you have to do is be a little patient for the celebrity to reply to your request.

Question 3

How much does a personalized video message cost?

Accepted Answer

The cost of a Tring video is set independently. Since we have celebrities from different walks of life, the price will vary depending on which celebrity you choose.

Question 4

How will I receive my personalized video message?

Accepted Answer

Within 15 days, you will receive a downloadable personalized video message link in the email id provided by you.

Question 5

Can I share my personalized video message?

Accepted Answer

Of course! The video message is yours to keep for life. Go ahead, share it with the world and start a trend

Question 6

What if I don’t get my personalized video message and I have already paid for it?

Accepted Answer

Don’t worry, Tring has a 15-day expiry day for the celebrity to accept your request failing which you will be given an option to choose another celebrity or else the request gets cancelled and your amount is fully refunded. This happens in the rarest of cases.

Question 7

What’ that “Tring” written on the video?

Accepted Answer

That’s our watermark and it will remain on all personalized video messages.

Question 8

How many celebrities are available on Tring?

Accepted Answer

There are over 300 celebrities available on our platform. From movie stars and TV stars to athletes, singers, dancers and influencers. We have something for everybody.

Question 9

Can I order Tring merchandise?

Accepted Answer

Sure you can. We would love to see you in our Tring Swag

Question 10

Can I be notified when new talent joins Tring?

Accepted Answer

Yes! There are 2 ways to be notified when your favorite talent joins Tring! You can subscribe to our newsletter, or if you request talent - you will get an email as soon as they join.

Question 11

How do I contact the Tring team?

Accepted Answer

We’d love to chat! Feel free to contact us here – operations@tring.co.in, and one of our team members will get back to you as soon as possible.

Question 12

Why did my order get declined?

Accepted Answer

It may be due to one or more reasons, including but not limited to: celeb unavailability, inappropriate request or message, business name or brand name mentioned in the personal message request, not enough time, etc. We suggest to re-book the order and place the request following the Tring standard order guidelines. Or you may call us at our helpline number for assistance.

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