Q : What is Tring?
A : Tring is a website where you can book personalized video shout outs from your favorite celebrities for all occasions. Our mission is to create an authentic and momentous experience which you will cherish for the rest of your life.
Q : How does Tring Work?
A : It’s simple, select the celebrity, fill in the details, type your message and click on “Book Now”. You’re set! Now all you have to do is be a little patient for the celebrity to reply to your request.
Q : How much does a personalized video message cost?
A : The cost of a Tring video is set independently. Since we have celebrities from different walks of life, the price will vary depending on which celebrity you choose.
Q : How will I receive my personalized video message?
A : Within 15 days, you will receive a downloadable personalized video message link in the email id provided by you.
Q : Can I share my personalized video message?
A : Of course! The video message is yours to keep for life. Go ahead, share it with the world and start a trend.
Q : What if I don’t get my personalized video message and I have already paid for it?
A : Don’t worry, Tring has a 15-day expiry day for the celebrity to accept your request failing which the you will be given an option to choose another celebrity or else the request gets cancelled and your amount is fully refunded. This happens in the rarest of cases.
Q : What’ that “Tring” written on the video?
A : That’s our watermark and it will remain on all personalized video messages.
Q : How many celebrities are available on Tring?
A : There are over 300 celebrities available on our platform. From movie stars and TV stars to athletes, singers, dancers and influencers. We have something for everybody.
Q : Can I order Tring merchandise?
A : Sure you can. We would love to see you in our Tring Swag
Q : Can I be notified when new talent joins Tring?
A : Yes! There are 2 ways to be notified when your favorite talent joins Tring! You can subscribe to our newsletter, or if you request talent - you will get an email as soon as they join.
Q : How do I contact the Tring team?
A : We’d love to chat! Feel free to contact us here – firstname.lastname@example.org, and one of our team members will get back to you as soon as possible.
Q : Why did my order get declined?
A : It may be due to one or more reasons, including but not limited to: celeb unavailability, inappropriate request or message, business name or brand name mentioned in the personal message request, not enough time, etc. We suggest to re-book the order and place the request following the Tring standard order guidelines. Or you may call us at our helpline number for assistance.